Have you ever heard of a Pandemic Coordinator? That’s a role being created in a lot of workplaces this week.
Having plans in place is to prevent, control and mitigate the effects of a pandemic or virus that pose a high risk to humans and business operations. I’m sure around boardrooms this week discussions around this and how to provide consistent service to clients, staffing, training, contingency plans and cleaning protocols.
We’ve been having meetings with our clients covering off on the following:
- Things to consider putting in place now
- Ceasing all travel
- Working from home where possible
- IT ramp up (do you need to purchase additional laptops? what about wifi for those working from home?)
- Cleaning of all hi-touch areas
- Vulnerable employees (over 70 or ill health) encouraged to work from home or take leave
- Communication plans to the workforce including education on hygiene and controls being put in place
- Communication to clients/ customers
- Critical roles (people who are integral to the continued running of business such as payroll)
- Working from home or separating from general employees
- Cease mass gatherings such as ‘town halls’ or birthday cake get togethers
- Separation of office seating to at least 1.5 metres. This may include relocating employees to work from meeting room desks (if they can’t work from home)
- Staggered lunch breaks, to avoid mass gatherings, reducing chairs in the lunch rooms to ensure 1.5 metres is possible, cleaning lunchrooms between each rotation
- Review employees with large amounts of leave accured and encourage them to take leave
- Plans for confirmed cases
- Will you shut down the site or just stand down and isolate those who were in close contact?
- Plans for whole area shut downs
- Will the business continue to work remotely or will it close for a period of time?
The largest issue we’ve found is the fear from employees, therefore having clear communication to employees as to what you are doing to be on the front foot is highly recommended.
Click here for a guideline based on current events (as at 17th March 2020).